Money Back Guarantee Policy
At FELQUARION, we are committed to providing you with quality products and service. Your satisfaction is our top priority, and we stand behind our products with a comprehensive money back guarantee policy.
Refund Eligibility
- Items must be returned within 30 days from the date of purchase.
- Products should be in their original packaging and must not be used or damaged.
- Proof of purchase from FELQUARION is required for all returns and refunds.
How to Request a Refund
- Contact our customer service at [email protected] with your order details and reason for return.
- Package the item securely for return shipment to our address provided by customer service.
- Send the package via a trackable shipping service. FELQUARION is not responsible for lost or undelivered packages.
Refund Process
Once we receive your return, our team will inspect the item to ensure it meets the conditions stated above. Approved refunds will be processed within 7-10 business days to the original payment method.
Exclusions
Certain items are non-refundable, including:
- Gift cards
- Discounted or sale items
- Customized products
Contact Us
If you have any questions about our money back guarantee policy, please do not hesitate to get in touch. Our customer support team is available to assist you.
Thank you for choosing FELQUARION.